Knowledge Library
Knowledge Library Home
Knowledge Library Home Knowledge Library Installation & Licensing Installation INSTSUITE-3388 : Installation of wrlinux cd's fail if McAfee Virus scan is DISABLED

Learn more about page titles
INSTSUITE-3388 : Installation of wrlinux cd's fail if McAfee Virus scan is DISABLED

Defect #: INSTSUITE-3388
Previous IDINSTSUITE-4055, WIND00055018
Found In Version2.5
Severity:Standard
Status:Not to be Fixed
Created Date:05/24/2006
Component/s :CD Installer
Host OS:Windows XP
Required RPM Updates:CD Installer

Description

Win32 installation fails with the message box "could not utilize start class: com.installshield.wizard.Wizrd" if virus scanner is DISABLED which according to docs, it should be. 

Workaround

Enable McAfee Virus Scanner

Steps to Reproduce

Install VirusScan Enteriprise 8.0.0 / McAffee (as installed by Alameda in standard Dell 610 laptop configuration issued Jan 06)
In system tray, context menu click on virus scanner (shield icon) click Disable OnAccess Scan
In CD-Image directory, click on setup.exe.

Content ID: KLID_DEFECT_686
 
Last modified