Knowledge Library
Knowledge Library Home
Knowledge Library Home Knowledge Library Installation & Licensing Installation INSTSUITE-2601 : [updating] Installer 2.3 (2_3_0_REL27) update to Installer 2.4 fails: - Java VM crash on Fedora 17 in module "libxul.so"

Learn more about page titles
INSTSUITE-2601 : [updating] Installer 2.3 (2_3_0_REL27) update to Installer 2.4 fails: - Java VM crash on Fedora 17 in module "libxul.so"

Defect #: INSTSUITE-2601
Previous IDWIND00376333
Found In Version2.5
Severity:Standard
Status:Not to be Fixed
Created Date:09/13/2012
Component/s :Suite Installer
Host OS:Linux Other
Required RPM Updates:Suite Installer

Description

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0xdb1e8865, pid=16607, tid=4139596608
#
# JRE version: 6.0_21-b06
# Java VM: Java HotSpot(TM) Server VM (17.0-b16 mixed mode linux-x86 )
# Problematic frame:
# C  [libxul.so+0xd0c865]
#
# An error report file with more information is saved as:
# /wrs/szhou/vx_up_wb_bbb/maintenance/wrInstaller/x86-linux2/hs_err_pid16607.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

Workaround

restart the same installation in the same folder

Steps to Reproduce

1.) run the following command in Fedora17 64-bit host

/net/pek-cdftp/pek-cdftp1/ftp/r1/released_media/workbench/workbench-3.3/DVD-R158451.1-1-00/setup_linux -installerUpdateURLs http://128.224.155.11/2.0/installer -productUpdateURLs http://128.224.155.11/2.0/wb.repos


2.) installer updated to 25REL09 and restarted

3.) step to Select Products screen, click Next

4.) installer crashed. hs_err_pid16607.log attached.

/wrs/szhou/vx_up_wb_bbb/maintenance/wrInstaller/x86-linux2/hs_err_pid16607.log

Content ID: KLID_DEFECT_682
 
Last modified