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INSTSUITE-2082 : [windows] [XP] [check for blockers] Installer fails to install UP2 for VxWorks 6.8

Defect #: INSTSUITE-2082
Previous IDWIND00336011
Found In Version2.4
Fix Version2.5
Severity:Standard
Status:Fixed
Created Date:02/27/2012
Component/s :Suite Installer
Host OS:Windows XP
Required RPM Updates:Suite Installer

Description

When trying to install VxWorks 6.8 and VxWorks Edition 3.8 Platforms Update Pack 2, the install fails with java crashing and reporting an error (see attached crash dump)

# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6e382cab, pid=126168, tid=126568
#
# JRE version: 6.0_21-b07
# Java VM: Java HotSpot(TM) Client VM (17.0-b17 mixed mode windows-x86 )
# Problematic frame:
# C  [winutil.dll+0x2cab]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.

Workaround

Apply the zip in the attachment section to turn off the crashing feature (check system for running processes)

Steps to Reproduce

n/a

Content ID: KLID_DEFECT_672
 
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